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A separate managed offer

99% pick-up rate

AI Receptionist for after-hours or 24/7 call answering. Capture the details and give callers a clear next step.

Book a fit review Hear the call demos ↗

AI Front Office · listen first

Hear the next
step.

Choose a situation. Hear how your receptionist can capture details, follow your rules and hand off to a person.

01 / After-hours intake0:56

The call after closing

Capture the job while your team is off the clock.

AI-generated demoDownload MP3
Read the conversation

LenaThanks for calling Oak and Flow. I'm Lena, the AI receptionist. How can I help?

RogerHi, I wasn't sure anyone would answer this late. Our kitchen tap's been dripping for days. Could someone look at it next week?

LenaOf course. Is it just the tap dripping, or is water escaping anywhere else?

RogerJust the tap, thankfully. Nothing urgent.

LenaUnderstood. Which area is the property in, and what name should I put on the enquiry?

RogerIt's in Clifton. I'm Daniel. I'm normally home on Tuesday afternoons.

LenaThanks, Daniel. I'll note a non-urgent dripping kitchen tap in Clifton, with Tuesday afternoon preferred. Can the team call you back on this number?

RogerYes, this number's fine. Are we booked in, then?

LenaNot yet. The team needs to confirm availability and the price with you first. I've captured your preferred time for that callback.

RogerPerfect. That's all I needed. Thanks, Lena.

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02 / Appointment changes0:55

Plans changed. Details didn’t.

Keep the original visit safe until a change is confirmed.

AI-generated demoDownload MP3
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LenaThanks for calling Oak and Flow. I'm Lena, the AI receptionist. How can I help?

LilyIt's Sophie. I've got a boiler service tomorrow morning, but my shift's changed. Can we move it?

LenaI can take a change request for the office. What's the booking reference?

LilyIt's O F 218. Ideally Friday afternoon, or Monday if that's full.

LenaThank you. I'll include both options. Should the office use the number you're calling from to confirm?

LilyYes. So do I just assume tomorrow's cancelled?

LenaPlease keep the original appointment until the office confirms the change. I can't cancel or move a slot without that confirmation.

LilyOkay, understood. Please ask them to let me know before I leave for work.

LenaI've added that note: reference O F 218, Friday afternoon preferred, Monday as a backup, and confirmation needed before your shift.

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Scripted conversations generated with ElevenLabs. Oak and Flow and its callers are fictional. These are demo recordings, not real customer calls or a live-agent latency test. Bookings, transfers and follow-up depend on your agreed integrations and tested call flow.

Map my call flow

When your team can’t pick up.

Approved intake questions, supported bookings or callbacks, and an agreed human handoff.

Orange phone-answering and midnight-blue after-hours four-footed AI crab agents

After-hours Call Coverage

Evenings, weekends, holidays and agreed overflow. Keep your daytime team’s normal workflow.

  • Cover evenings, weekends and agreed overflow
  • Keep your daytime team’s normal workflow
  • Capture caller details for the next working day
  • Supported booking or a clear callback handoff
Setup from€2,500Monthly from€997/month
Review after-hours fit

24/7 Call Coverage

Around-the-clock call answering. Booking, transfers and fallbacks follow your tested rules.

  • Call answering throughout the day and night
  • Approved questions capture useful caller details
  • Supported bookings, transfers or callbacks
  • Clear human escalation and tested fallbacks
Setup from€3,500Monthly from€1,497/month
Review 24/7 fit

Starting EUR prices, excluding taxes. Setup, usage, integrations, extras and support are confirmed in your proposal. Separate from Complete AI Sales Department.

  1. Answer the callAfter-hours or 24/7 coverage, following the agreed call rules.
  2. Capture the next stepCollect details and use supported booking or transfer routes.
  3. Hand off clearlySend exceptions to your people through tested fallbacks.

Illustrative flow. Coverage, routing and booking depend on your agreed and tested scope.

Your number. Your rules.

  1. 01

    Check your number, forwarding and coverage hours.

  2. 02

    Capture approved job and contact details.

  3. 03

    Book where supported, capture a callback or route to a person.

  4. 04

    Test exceptions, monitor and review the agreed flow.

Scope and safety boundaries

Start with one business, one routing setup and one routine intake flow. Agree call volumes, software access, human availability and fallback before launch.

The assistant identifies itself as AI. No diagnosis, improvised safety advice, invented availability or emergency response. Human escalation and recording settings are agreed for your market and use case.

Booking and transfer paths require supported integrations and testing. An answered call is not a guaranteed sale.

Check your own call numbers.

Change the inputs. See an illustration—not a promise.

Your assumptions

calls / week
201,500
% missed
0100
EUR / job
03,000
% conversion
0100
Illustrative monthly job value€21,387

Gross job value before costs and Receptionist fees.

Missed calls / month218.2
Jobs at your assumed conversion76.4
Conversion assumption35%

A scenario, not a forecast or a client result. It assumes every currently missed call is an eligible opportunity; real callers may be duplicates, unsuitable or not ready to buy. Answering does not guarantee a booking or sale.

Calls × missed share × 4.33 weeks × assumed conversion × job value.

Review your call flow

Example connections.

TelnyxTelnyx
GoHighLevelGoHighLevel
HubSpotHubSpot
Google CalendarGoogle Calendar
CalendlyCalendly
SlackSlack

Example connections. Exact actions and access are checked during setup; logos do not imply certification or partnership.

Before we answer.

Is Receptionist included in Complete?

No. AI Receptionist is a separate offer with after-hours and 24/7 options. Complete still connects the four Sales teams.

Can we keep our existing number?

We check the number, provider and forwarding route before agreeing scope. Your daytime process can stay in place for after-hours coverage.

Can it book or transfer calls?

Only when the exact phone, calendar and human handoff paths are supported and tested. Otherwise we agree a callback or safe fallback.

What happens during an emergency?

We agree explicit boundaries and escalation rules. The assistant does not improvise emergency, clinical or safety advice.

Will callers know it is AI?

The assistant identifies itself as AI. Disclosure, recording settings, access and retention are agreed before launch.

Test your real call flow.

Bring your opening hours, common calls and escalation rules.

Book a call-flow review