AI workflow
Approved check-ins and answers, issue flags, cases, reminders and resolution follow-through.
← AI Sales Department
Keep the promises made after a sale.
Track customer commitments, route issues to a real fixer and confirm resolution before relevant repeat work.
One-time setup$1,500Managed monthly$799/month
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Winning a customer starts a new set of promises. Launchzy's Client Care and Account Growth Team helps keep those promises visible.
It carries the agreed scope, milestones, and owners into customer care, then monitors authorized messages and checks in at meaningful moments.
Routine questions get verified answers. A concern becomes a case with context, an accountable person, and a deadline. Overdue issues escalate.
Your team makes the actual fix. The agent follows up for customer confirmation and reopens the case when the problem remains.
For recurring accounts, it tracks real renewal dates and relevant repeat needs. Unresolved issues can pause expansion outreach while recovery takes priority.
Eligible support, email, CRM, and team tools connect after setup checks. Project businesses use milestones and warranty care instead of invented renewals.
The aim: fewer surprises, stronger customer relationships, and relevant opportunities to retain or grow accounts through work actually delivered.
Who this fits.
Businesses with active customers and a service owner who can resolve issues.
What needs to be ready
Current scope and dates, real milestone evidence, permitted customer messages and a human fixer with a backup.
Businesses with active customers and a service owner who can resolve problems. Remodelers may use project milestones and warranty care.
The workflow, step by step.
- 01
Delivery owner accepts sold scope
- 02
Check real milestones and messages
- 03
Answer approved questions or route a case
- 04
Assign the fixer, deadline and backup
- 05
Human resolves; customer confirms or reopens
- 06
Raise relevant renewal or repeat work
AI does the routine. People decide.
Your people
Deliver the service, fix problems, handle sensitive cases and approve commercial changes.
Launchzy
Connects, monitors and maintains the agreed workflow.
The scope, without the guesswork.
Defined monthly limits. No automatic overage charges.
Included monthly scope
100 monitored customer accounts; 150 care threads; up to 600 external messages and up to 500 SMS segments. Both message caps apply.
Standard setup covers one business/location, one CRM, one email provider, one calendar provider with up to two closer calendars, English and one business timezone. Connection fit is checked before scope is accepted. No automatic overage charges. Long SMS messages may use several segments.
One supported customer-message or ticket source is included for Care.
Migration, custom APIs and extra locations are scoped separately.
Measures and exclusions
What we can observe
Owner assignment, overdue cases, customer-confirmed resolution, reopened issues and real repeat work where applicable.
Outside scope
No unlimited helpdesk staffing, full project management or software-only fixes to real service problems.
Smaller sections, purchased separately
Client Care
One-time setup$1,000Managed monthly$499/month
50 accounts; 100 care threads; up to 300 external messages and up to 500 SMS segments.
Pricing and setup details
Proposed pricing in USD, excluding taxes. One-time setup applies. Final scope and connection fit are confirmed during the fit review. Your existing software, mailbox/domain and optional data subscriptions remain separate unless included in your agreement. Additional volume or custom work requires agreement before charges.
Standard setup covers one business/location, one CRM, one email provider, one calendar provider with up to two closer calendars, English and one business timezone. Connection fit is checked before scope is accepted. No automatic overage charges.
Example connections.
Intercom
Zendesk
Gmail
Outlook
Openbiznis
HubSpot
Pipedrive
Salesforce
Notion
Google Drive
Airtable
Telnyx
Slack
Microsoft TeamsExample connections. Exact actions and access are checked during setup; logos do not imply certification or partnership.
Questions before a fit review.
Is this software I use myself?
It is a managed service. Launchzy configures and manages the agreed workflows connected to your tools.
Does AI close deals or fix customer problems?
Your people own closing, coaching decisions and service delivery. The workflow handles approved routine work and brings exceptions to the right person.
Will it replace our CRM?
The aim is to work with your existing process. We check your tools and the required actions before confirming scope.
Do you guarantee revenue or appointments?
No. We agree the work, track what was completed and review source-backed outcomes. Results also depend on your offer, demand, people and delivery.
How quickly can it start?
We confirm the timeline after reviewing access, workflow readiness and the connections required.
What if our volumes are higher?
We agree an additional scope before extra charges. The listed plans have defined limits.
Proposed USD pricing, excluding taxes. Setup applies. Final scope confirmed in a fit review.